Privacy Policy — Your Data at 777cxcom

1Who We Are

777cxcom is an online gaming and sports betting platform built specifically for players in Pakistan. We offer cricket betting, PSL and T20 markets, slot games, live casino, and a VIP programme — all accessible via our website and dedicated mobile app, with all transactions processed in PKR.

This Privacy Policy governs the collection and use of personal data by 777cxcom when you register an account, use the platform, make deposits or withdrawals, participate in promotions, or contact our support team. It applies whether you access 777cxcom through the website or the app.

By registering an account with 777cxcom, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described here.

2Data We Collect

We collect personal data in two ways: information you provide directly to us, and information collected automatically as you use the platform. Here is a breakdown of what we collect and why:

We do not collect sensitive personal data such as biometric information, religious beliefs or political opinions. We only collect what is genuinely necessary to operate the platform and keep your account secure.

3How We Use Your Data

Every piece of data we collect has a specific, legitimate purpose. We do not use your data for anything beyond what is described below:

• Account management: To create and maintain your 777cxcom account, verify your identity, and ensure only you can access your account.
• Transaction processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. Your payment data is essential for this.
• Platform personalisation: To remember your preferences, display relevant cricket and PSL betting markets, and tailor promotional offers to your gaming activity where you have opted in.
• Customer support: To respond to your queries, resolve disputes, and follow up on complaints. Support interaction records help us provide consistent service.
• Fraud prevention and security: To detect and investigate suspicious activity, protect your account from unauthorised access, and maintain the overall integrity of the platform.
• Responsible gaming: To monitor gaming patterns and apply deposit limits, session reminders or self-exclusion measures when you request them or when our responsible gaming systems identify a concern.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players navigate the platform and where we can make improvements to the experience.
• Legal compliance: To meet record-keeping obligations, respond to lawful requests from authorities, and maintain the financial records required by applicable regulations.

4Payment Data & PKR Transactions

All financial transactions on 777cxcom are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the necessary payment details are shared with the relevant payment processor — such as JazzCash, Easypaisa or Raast — solely to complete that transaction.

777cxcom does not store full payment account credentials on our own servers. Payment method references (such as a masked mobile number or last four digits of a card) are retained in your account for the purpose of matching withdrawals to the correct method and for fraud prevention.

• JazzCash and Easypaisa transactions are processed through their respective secure APIs. Your mobile wallet credentials are never visible to 777cxcom staff.
• Bank transfer and Raast transactions require account number details, which are used only to process your withdrawal and are subject to the same data protection standards as all other personal data.
• Card transactions are processed through a PCI-DSS compliant payment gateway. Full card numbers are not stored by 777cxcom at any point.

5Cookies & Tracking Technologies

777cxcom uses cookies and similar tracking technologies to keep the platform running smoothly, remember your session, and understand how the site is being used. Here is what each type of cookie does:

You can manage cookie preferences through your browser settings at any time. Note that disabling essential or security cookies may prevent you from logging into your 777cxcom account or using certain platform features.

6Sharing Your Data

777cxcom does not sell, rent or trade your personal data to any third party. Data is shared externally only in the following limited circumstances, and only to the extent strictly necessary:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card payment gateways receive the payment information needed to process your transactions. Each is bound by its own data security standards.
• Identity verification providers: When you complete the KYC process, your identity documents may be processed by a third-party verification service. This provider acts on our instructions and cannot use your data for its own purposes.
• Fraud prevention services: Anonymised or pseudonymised risk signals may be shared with fraud prevention partners to protect your account and the platform from abuse.
• Game providers: Live casino and slot game providers may receive your session data (bets, game outcomes) to settle game rounds and provide game-level support. They do not receive your full personal profile.
• Legal authorities: We may disclose personal data if required by a lawful order, court direction or applicable regulation. We will notify you of such a request where permitted to do so.

7Data Security

Protecting your personal and financial data is something we take seriously at 777cxcom. The security measures we have in place include:

• TLS encryption: All data transmitted between your browser or app and our servers is encrypted using Transport Layer Security. This protects your login credentials, payment details and personal information in transit.
• Secure password storage: Account passwords are hashed using a strong one-way algorithm. Even our own staff cannot see your password — which is also why we will never ask you for it.
• Access controls: Internal access to your personal data is restricted to staff members who genuinely need it for their role — for example, customer support agents handling your queries or the fraud team investigating a security concern.
• Session management: Inactive sessions are automatically timed out to reduce the risk of unauthorised access if you leave your device unattended while logged in.
• Monitoring: We use automated systems to monitor for unusual login patterns, large or unusual transactions, and other signals that may indicate a security risk.

While we take all reasonable technical and organisational steps to protect your data, no online platform can guarantee absolute security. You play an important role too — use a strong, unique password for your 777cxcom account, never share it with anyone, and log out of shared devices.

8Data Retention

We keep your personal data for as long as your account is active. If you close your account, we retain certain records for a minimum period after closure for the following reasons:

• Financial transaction records: Retained for a minimum of five years after account closure to meet standard financial record-keeping requirements.
• Identity verification records: Retained for a minimum of five years after closure as part of anti-money laundering and know-your-customer compliance practice.
• Support interaction records: Typically retained for up to two years after your last interaction to allow us to handle follow-up queries or disputes.
• Gaming activity logs: Retained for a minimum of three years for dispute resolution, responsible gaming monitoring and platform audit purposes.

Once the applicable retention period expires, your data is securely deleted or permanently anonymised so that it can no longer be linked back to you as an individual. If you would like specific details about the retention period for a particular category of your data, contact our support team.

9Your Rights Over Your Data

You have genuine rights over the personal data we hold about you. Here is what you can ask us to do:

• Access: Request a copy of the personal data we hold about your account, including your registration details, transaction history and communication records.
• Correction: Ask us to correct any inaccurate or incomplete personal data — for example, if your name or contact details have changed.
• Deletion: Request that we delete your account and personal data. We will action this request subject to our legal retention obligations described in Section 8.
• Restriction: Ask us to temporarily suspend the processing of your data while a correction or objection request is being reviewed.
• Objection: Object to the use of your data for purposes beyond the core service — for example, platform analytics or personalised promotions.
• Portability: Request a structured, machine-readable copy of the data you have provided to us directly, so that you can transfer it elsewhere if you wish.

To exercise any of these rights, contact our support team through live chat or by emailing us. We will acknowledge your request within 48 hours and aim to respond fully within 30 days. There is no charge for standard data requests.

10Children's Privacy

777cxcom is strictly an adult platform. You must be at least 18 years of age to register an account, make deposits or participate in any games or promotions on the platform.

We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account — whether through our own checks or a report — the account will be closed immediately, the balance forfeited, and all personal data associated with that account will be deleted.

If you believe a minor in your household has registered a 777cxcom account without your knowledge, please contact our support team immediately so we can investigate and take appropriate action.

11Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the way we operate the platform, the services we offer, or applicable requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify active account holders via email or an in-platform notification where the change is significant.
• In some cases, ask for your renewed consent if we are proposing to use your data in a materially new way.

We encourage you to review this policy periodically. Continued use of the 777cxcom platform after an updated policy has been published constitutes your acceptance of the revised terms.

12Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way your personal data is handled, our support team is available around the clock. You can reach us through:

• Live Chat: Available 24/7 directly on the 777cxcom website and app — the fastest way to get a response.
• Email: Send us a message at [email protected] — we aim to respond within 48 hours.

For data access, correction or deletion requests, please contact us through either channel and include your registered account email address so we can verify your identity and process your request efficiently.

We also recommend reviewing our Terms and Conditions and Responsible Gaming pages, which contain related information about your account rights and the tools available to help you manage your gaming activity.